Reviews
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Discover What Our Customers Are Saying
At Vanderford Air and Plumbing, we take pride in delivering exceptional service and exceeding our customers’ expectations. But don’t just take our word for it – read what our valued clients have to say about their experiences with us. From AC installations to plumbing repairs and everything in between, our satisfied customers have shared their stories of improved comfort and peace of mind. Explore these reviews below to learn why Vanderford Air and Plumbing is the trusted choice for home comfort solutions in South and Southwest Houston. We look forward to adding you to our list of satisfied customers!
I had an A/C tune up performed on May 6th, and I could not be happier. The technician very courteous and professional. He showed me a picture of my coil that was in desperate need of cleaning. I had just purchased this condo and it was obvious that the previous owner neglected the service that was needed. He was able to do that for me the same day withouttheneed to schedule a second appointment. I am very pleased with this company and I highly recommend them.
Response from the owner:Thank you, Bill, for your wonderful feedback! We're glad to hear that our technician provided you with such great service and was able to assist you promptly. Your recommendation means a lot to us!
My air conditioning went down on the house. Vanderford air was at my house SAME DAY! They diagnosed my issue and had a new unit delivered and installed SAME DAY! I spoke with Mr. Vanderford myself. He is a very honest and upstanding man. He runs a tight ship and prioritizes customer service and satisfaction. I am very pleased with their install work and customer service! Hads down the best Air Conditioning service in the south Houston area. Thank y'all so much! Don't hesitate to call them to help with any air or plumbing needs!
Response from the owner:Thank you, Matthew, for your kind words! We're glad to hear Mr. Vanderford and the team could assist you quickly and effectively. Your satisfaction means a lot to us!
Response from the owner:Thank you, Jamie, for the fantastic 5-star rating; we truly appreciate your support!
Always reliable! Thanks for the quick service and support.
Response from the owner:Thank you, Terry! We’re so glad to hear you can count on us.
Vanderford Air was amazing when we needed our whole HVAC system replaced. We had a unique situation with space constraints and three other AC companies could not provide an acceptable solution. The competent and creative people at Vanderford made it happen!
From our initial contact with the telephone dispatchers, to our technician Jason, (who gave us our quote and follow up work), to the industrious installers, Louis and Romero, we were wowed by the courteousness and responsiveness of the whole team! I can’t say enough good things about our experience.
From our initial contact with the telephone dispatchers, to our technician Jason, (who gave us our quote and follow up work), to the industrious installers, Louis and Romero, we were wowed by the courteousness and responsiveness of the whole team! I can’t say enough good things about our experience.
Response from the owner:Thank you, Suzanne, for your wonderful feedback! We're so glad our team, including Jason, Louis, and Romero, could provide a solution that met your needs and deliver an exceptional experience. Your satisfaction means everything to us!
New AC works great. Shawn L was a pleasure to work with, straight shooter walking us through his recommendations, didn't try to oversell us, gave us some options and was there to check the work when complete. We did sign up for the extended warranty since not a huge fan of our home warranty company and how they patch ACs. The owners were great to work with too.
Response from the owner:Thank you, Mike, for your wonderful feedback! We're glad to hear that Shawn L provided you with excellent service and that you're satisfied with your new AC. We appreciate your choice to go with the extended warranty and are happy to know the owners met your expectations as well.
Mason Collins showed up today and not only did an awesome job, but went above and beyond to check everything else to be sure I was set. He was very thorough and also helped educate on what he saw. Thank you Mason for your work.
Response from the owner:Thank you for recognizing Eric's thoroughness and educational approach during his visit. We appreciate your feedback!
Nothing but positive experiences! They gave very clear pricing on all their services, and they caught issues my old HVAC provider missed. Their techs are actually trying to fix things, instead of rushing to make a buck.
My A/C now runs less often and humidity is lower!
My A/C now runs less often and humidity is lower!
Response from the owner:Thank you, D, for sharing your positive experiences! We're glad our team was able to address the issues and provide clear pricing—it's great to hear your A/C is running more efficiently now.
Another professional HVAC inspection from Vanderford. Jacob understood my concerns about the condensate line and took extra care with it. He discovered a potential future problem with our outside unit and dealt with it. That means a lot. Thanks.
Response from the owner:Paul, thank you for your kind words about Vanderford and Nicolas! We're thrilled to hear that you've been a satisfied customer for over a year. We appreciate your positive feedback and look forward to serving you again in the future.
The technician, Matthew Lockey was extremely helpful and informative. I’d request him for all my maintenance work if possible.
Response from the owner:Thank you, Josh, for your kind words about Matthew; we appreciate your feedback and are glad you found him helpful and informative!
