OUR GUARANTEES
Work With A Company You Can Really Trust
The single biggest concern most homeowners have when buying a new home comfort system is choosing the right contractor to do the work! That’s why Vanderford Air, Inc. has the NO RISK, Customer TRUST Guarantees.
When you call Vanderford Air, Inc., you’ll experience great service every time. We focus on things that we feel are important to your needs.
- Keep service appointments that fit your busy schedule instead of ours
- Repairs done right the first time
- Respect for you, your home, and your property
5 Guarantees – in WRITING, along with a WRITTEN specification of what workmanship you can expect and get!
- The best value at the lowest cost to you!
- Comfort Assurance Guarantee – even temperature!
- Quality Workmanship Guarantee – it will work well!
- Performance Guarantee – operate at factory standards!
- 100% Satisfaction Guarantee or your money back!
At Vanderford Air, Inc. you get on-time service, upfront pricing, and a job done right the first time. We’re so confident you will be pleased with our fast, friendly and professional service you will become a customer for life.
100% Money Back Guarantee
We’re so confident in our service that we give every client a 100% risk-free, money-back guarantee. If for any reason, you are not satisfied with your new A/C & heating system within one year of installation, we will do whatever it takes to make sure you are satisfied, including replacing it with a system of equal value or removing your system and refunding 100% of your investment.
The Vanderford Difference
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1We Are CertifiedWe hire, train, motivate and reward based on three main hallmarks: Integrity, Personal Responsibility, and Commitment. We expect our team to perform to high standards with enthusiasm and willingness to serve our purpose.
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2We Are QualifiedWith over 40 years of experience as a multi-generational family-owned company, we’ve had the benefit of seeing the industry evolve locally and use that expertise to give our clients top-quality customer care and workmanship.
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3We Are KnowledgeableWe offer a full range of EPA Energy Star approved energy-efficient products. We have been recognized by Johnstone Supply as their Super Duper Dealer and named a Rheem Team Top Contractor.
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4We Are DependableClean-cut, courteous, uniformed employees are on call 24 hours a day. We complete each job with a 17 point check by our installation supervisor. We include a company warranty and guarantee with every job. We put our technicians through rigorous background and drug tests ensuring you can trust the person working in your home.
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5No Overtime or Emergency ChargesWhether a job runs long, lands on a weekend, or is an emergency service, Vanderford Air guarantees that the price that you agree to up-front is the price that you will pay. There will be no surprise fees and no last-minute changes.
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6Risk-Free Satisfaction GuaranteeNot only will you receive a written specification of the workmanship you can expect during the service, but every Vanderford Air repair comes backed with 5 written guarantees. 100% satisfaction, comfort assurance, performance guarantee, and more!
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7No Money Down (0% Financing)After being one of the area’s top-rated experts for over 40 years, Vanderford Air understands that HVAC installation or replacement can be an unexpected large expense. For this reason, we have financing options for qualified customers. Speak to a representative from Vanderford Air today about how you can begin the application process.
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8Highly Rated & ReviewedAt Vanderford Air, you could not ask for a better experience from an area HVAC service company. We are proud to have an A+ rating from the BBB, a 5-star rating with HomeAdvisor, and have received Angie’s List Super Service Award for 6 years.
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Thanks for an A++ experience!
"Extreme courtesy from the scheduler to the technician. Wouldn't go anywhere else, felt like they look out for the customer like family would."
- John S. -
Absolutely a professional experience and pleasure to do business with.
"From my first phone call inquiring about the maintenance program to the amazing professional technician Derrick who was amazing and courteous"
- Beckie D. -
I will use Vanderford for all of my future AC needs!
"You have a customer for life and we recommend you every chance we get!!"
- Mandi H. -
They are always professional and upfront
"This is a wonderful family owned business that generously supports the surrounding communities."
- Jason C. -
I highly recommend these guys and will call them again and again.
"As a small business owner myself I know how hard it is to manage employees and meet customer expectation - these guys made it happen."
- Russel W.